Terms of Service
The contractual and governance framework establishing operational integrity, workspace boundaries, and data ownership across the AsoreOnline ecosystem.
1. Provision of Service & Workspace Tenancy
AsoreOnline provides a cloud-based multi-tenant digital church management system and public website infrastructure. Dedicated tenant workspaces are provisioned upon application verification, organization legitimacy review, and adherence to these Terms of Service.
2. Subscriber Church Responsibilities & Data Ownership
Each subscriber organization retains full, unencumbered ownership of all data uploaded or collected through its workspace. The organization is solely responsible for obtaining necessary consents from congregants under applicable data protection regulations prior to processing member directories, financial gifts, or child safety records.
3. Identity Verification & Role-Based Access Governance
Subscriber organizations must ensure that administrative credentials and role permissions (Lead Pastor, Executive Administrator, Trustee, Child Safety Officer, Volunteer Lead) are granted exclusively to vetted, authorized personnel. Sharing single-seat credentials across multiple operators is strictly prohibited.
4. Subscription Billing, Multi-Currency & Renewals
Services are billed on a recurring subscription basis (monthly or annual billing cycles) in designated currencies (USD, GBP, EUR, GHS) via certified enterprise payment gateways (Paystack, Mono, Stripe). Subscriptions automatically renew unless cancelled prior to the renewal date. Any tier adjustments or rate updates are communicated at least 30 days in advance.
5. Acceptable Use & Communications Policy
Subscriber organizations and authorized operators shall not use AsoreOnline to: (a) broadcast unsolicited bulk messages (spam) via automated SMS or email dispatchers; (b) store or transmit unlawful, defamatory, or abusive content; (c) attempt unauthorized system penetration or tenant-boundary bypass; or (d) misrepresent organizational authority.
6. Service Level, Redundancy & Warranty Disclaimer
AsoreOnline maintains automated multi-region database backups, disaster failovers, and 99.9% target uptime SLAs across global cloud regions. The service is provided on an "as is" and "as available" basis without warranties of merchantability beyond specified enterprise SLA commitments.
7. Limitation of Liability
To the maximum extent permitted by applicable commercial law, AsoreOnline and its affiliates shall not be liable for indirect, punitive, or consequential damages resulting from platform downtime or third-party infrastructure outages.
8. Governing Law & Dispute Settlement
These Terms are governed by and construed in accordance with applicable enterprise commercial jurisdiction. Any controversy or claim arising from these Terms shall first be submitted to confidential good-faith executive mediation before formal arbitration.
Effective Date: Operating Standard 2026
Legal inquiries: legal@asoreonline.com